Shipping & Returns

Standard shipping cutoff time is 10am pst M-F & 10am pst for Express shipping methods.

Deadline for FedEx & USPS Express is 10am PST Mon-Fri. 

All orders are shipped from our warehouse in the Pacific Northwest.

Feel free to Contact Us for a shipping quote prior to placing your order.

Orders of $200 & Above may need to be signed for at time of delivery.

Shipping options currently available to you are:

- USPS Priority USA Only (Avg 2-3 days) is $6.50 Priority mail is not a guaranteed service. (Free option for orders $250+)

- USPS Express USA Only (Avg 1-2 days) is $28.50 Overnight to most states, please contact for verification.

- USPS Express Saturday Delivery USA Only (Avg 1 day) is $41.00 Overnight to most states, please contact for verification.

- FedEx Express USA Only (Avg 1 Day) is $37.99. Order must be placed by 10AM PST for same-day shipping using this option.

- FedEx Express Early AM Delivery USA Only is $90 avg to most locations. Please contact us for a quote.

- FedEx Express Saturday/Early AM Delivery USA Only (Avg 1 day) is $65. USPS Express is much less, but USPS does not offer this option to all locations. Express Orders must be placed by 10AM PST for same-day shipping using this option.

Shipping Carriers will not issue shipping guarantee refunds due to Weather related delays or Mechanical issues. They also will not issue refunds during Holiday seasons. We understand that this is extremely frustrating , considering how much they all charge for express deliveries. This is beyond our control, we apologize for this inconvenience.

 

For us to ship your order same-day, your payment needs to clear before our shipping deadlines.

We ship daily Mon-Fri and offer same day shipping to most locations if order is received before 10am pst PST/PDT & 10:00AM PST/PDT for Express (Orders placed during holidays are shipped the following business day. Orders received after the cut off time will ship the next business day. In order for us to fulfill overnight delivery, you must place your order by 10:00AM PST/PDT M-F. If your order was placed before our listed cutoff times and we are unable to ship your package same day, you will be notified immediately. If you place your order after our shipping cutoff time, you will not be notified. Contact us if you need your order sent urgently, if we can accommodate your shipping needs we will.

We accept all major credit cards. Money Orders, Bank Wire & Bank E-mail transfer. Most major Banks offer payment transfer by e-mail. Such as Wells-Fargo, Bank of America, Chase and more.

If sending a money order please send via registered mail, so delivery can be confirmed. (Personal checks are not accepted).

Large Order Notice: If you place an order that requires extra processing time, it may take 1-3 Days to fill. Most large orders are filled within 1-2 Days. We make everything on demand so we do not sell any stale products. We hope that you can understand the extra processing time needed. You will be contacted if there is to be any delay in filling your order. Your welcome to contact us prior to placing your order to see if it will require additional processing time. Most orders will ship same-day.

Shipping Insurance: We do not cover lost packages once they leave our warehouse, if you wish to purchase insurance for your order Contact Us. Packages sent to an incorrect address not due to our error will be re-sent via First Class mail. If you wish to upgrade to priority mail or express, please Contact Us. Packages sent to an incorrect address due to our error, will be reshipped using the original postage selected at time of order.

Return Policy:

Due to the risk of product contamination, all sales are final. We take pride in all of the products we sell and cannot resell any products once they have left our warehouse. In purchasing our products, it is understood that you accept these conditions. 

 

We do not ship anything outside of the USA as well as other states that do not allow products purchased. Be sure to check your local state laws regarding botanicals of interest in purchasing.

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